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Difficult Conversations (for Employees) in the Workplace


This course will help you gain the skills and confidence you need to discuss workplace issues when they arise. It includes:

  • information about how to handle a difficult conversation
  • tips to help you prepare, manage your emotions and reach a positive outcome
  • interactive scenarios to help you practice your conversation skills
  • downloadable resources and links to further information

Disclaimer: The AMA is authorised to distribute this course via doctorportal Learning under the Fair Work Ombudsman copyright and licence terms of use

Learning Outcomes

On completion of this course, you should be able to:

  • handle difficult conversations with your manager or supervisor, including discussing workplace issues such as asking about your pay and asking about changes to your hours

Fair Work Ombudsman
Online Learning
0h : 22m
MBA: 0h : 30m
RACGP: 1 pt
ACRRM - Fellow: 0.5 pts
ACRRM - Non Fellow: 0.5 pts
Administration and health services

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